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libkonyjsvm.so: unauthorized access to libssl.so & libcrypto.so

Question asked by Ganesh kelam on Mar 30, 2017 03:05 EDT

I have developed a custom Kony FFI for accessing device camera. My FFI is working fine in most of android devices with various versions. However with Kony Visualizer 7.1 on Android's Nexus9 os version 7.0, I am getting "libkonyjsvm.so: unauthorized access to libssl.so & libcrypto.so" error. PFA. Same issue is not observed in Google Pixel XL version 7.1.1. Also issue is not observed for the same Android's Nexus9 os version 7.0 with Kony Visaulizer version 7.2.0.1.  I would like to know, is there any way to replace libkonyjsvm.so in KVE(Kony Visaulizer Enterprize) 7.1 with one in KVE7.2.0.1?  

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Hi Ganesh,

Can you please confirm if you have tested Kony Visualizer 7.1 with Android N compatible plugins, as you mentioned that the same is working fine using Kony Visaulizer version 7.2.0.1. Kindly go through below guide and test the same using upgraded plugins. Let us know otherwise.

https://community.kony.com/announcement/updates-android-n-compatibility

Thanks,
Madhuri C.
Customer Success Engineering.

Replied by: Apr 03, 2017 06:26 EDT
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Hi,

I am using Samsung S6 device and the Android Version is 7.0.  I have been facing the same issue on Android 7. Also the above link is not working. 

Please advise how to fix this issue.

Thanks & Regards,

Satheskumar PK

Replied by: May 24, 2017 01:33 EDT
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@Satheskumar,

Nevertheless left with 2 options in my case.

#1 - Documented as Konown issue KVE 7.0 & 7.1

#2 - recommending my customers to use KVE 7.2.+

Replied by: May 24, 2017 01:44 EDT
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Thanks for your quick update.  I have been using kony 6.0.3. Is there any plugin for this issue? 

Kindly advise.

Replied by: May 24, 2017 01:54 EDT
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@Sathesh,

Looks like Kony Almost dropped its support for Kony Studio. Like I said above, we need to migrate our projects to Kony Visualizer Enterprise 7.2.+ and test our luck :)

Replied by: May 24, 2017 02:32 EDT
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@Ganesh,

Thanks for your feedback.

Replied by: May 24, 2017 02:36 EDT
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Hi, 

Is there any update on this issue. 

 libkonyjsvm.so is accessing libcrypto.so (might be through private library).

When user's update their Android to 7.0 or above, they get an alert that says: libkonyjsvm.so: unauthorized access to "libcrypto.so". 

Attached is the alert screenshot. We are using Kony Studio 6.5.1.0. Kindly update with the possible workaround. 

Thanks,

Madhur

 

Replied by: Jun 16, 2017 05:51 EDT