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IOException occurred for service getAllCategories while obtaining response

Question asked by Pokpitch Patcharadamrongkul on Mar 24, 2017 04:11 EDT

I just got an error message sometimes when the client obtaining response from web services endpoint that MobileFabric communicated with.   Could anyone advise me?

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Kony Inc Kony Fabric
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Hello Pokpitch Patcharadamrongkul,

 

9001 error will be caused due to read time-outs or due to inability to open a connection. Please refer the below documentation to get further details regarding the error and action items. 

Check if you are able to access the endpoint URL directly from your machine. 

http://docs.kony.com/konylibrary/integration/kmfintegrationservice_troubleshooting_guide/Default.htm#App_Server_Error_Codes.htm%3FTocPath%3D_____4

Also check if you have a proxy in your network below post might help you.

http://community.kony.com/developer/forum/opstatus-9001

Please do let me know if you have any queries further. 

 

Thank You,

Arif

 

Answered by: Apr 06, 2017 01:57 EDT