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Branding logo not able to see on the mail

Problem posted by ravi khandelwal on Jul 10, 2017 08:39 EDT

Hi Team, I have set branding logo in my kony managment console. Content Settings--> Message template. On managment console logo is diplaying properly. But if i am sending the test mail then in mail i am not able to get the logo. PFA.   Can you please provide any solution for the same.   Thanks,

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Hi,

Please provide any response on mentioned request.

 

Thanks,

Ravi

Replied by: Jul 11, 2017 03:10 EDT
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Hi All,

Please provide any solution on mentioned issue.

 

Thanks,

Ravi

Replied by: Jul 11, 2017 05:26 EDT
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Hi All ,

We have tested the scenario you have specified , we are getting branding Image on sending test Email . We have checked that in outlook client  and it is working properly, can you tell us which client you are using . It might be problem with your Email client .

Thanks

Satya

Replied by: Aug 21, 2017 11:13 EDT